e-Zero FIRs system not detailed, government says states handle implementation

The question asked the Ministry of Home Affairs to state whether the government has introduced e-Zero FIRs for cybercrime cases, and if so, to provide details on the system, the number of FIRs registered state-wise, and steps taken for uniform implementation.

Asked and answered by: Asked by Dr. Raj Kumar Chabbewal; Answered by the Ministry of Home Affairs (Minister of State Shri Bandi Sanjay Kumar).

What the government said

• Section 173(1) of the Bharatiya Nagarik Suraksha Sanhita (BNSS), 2023 mandates registration of information regarding cognizable offences via electronic communication.
• The Central Government provides a platform for States/UTs to register e-Zero FIRs specifically for cyber financial fraud cases.
• Complaints meeting financial loss thresholds set by States/UTs on the National Cyber Crime Reporting Portal (NCRP) or helpline 1930 automatically result in an e-Zero FIR.
• The e-Zero FIR is registered at the State/UT e-Crime Police Station and transferred to the territorial cyber crime Police Station.
• Complainants must visit the police station within three days to convert the Zero FIR into a regular FIR.
• The system is currently implemented in 18 States/UTs.
• Delhi has registered 6,115 e-Zero FIRs since May 2025, and Chandigarh has registered 4,174 since November 2025.
• Police and Public Order are State subjects under the Seventh Schedule to the Constitution, meaning State/UT Law Enforcement Agencies handle the conversion to FIRs and subsequent actions.

Also in the document

• The answer does not provide specific data on the faster freezing of fraudulent transactions or improved recovery of defrauded amounts, as requested in part (d) of the question.
• The answer does not explicitly detail the specific steps taken by the Government to ensure uniform implementation or protection against misuse, as requested in part (e), but notes that implementation is handled by State/UT agencies under their constitutional jurisdiction.