e-Zero FIRs

What was asked, and of whom?

The question asked by Dr. Raj Kumar Chabbewal sought details on the implementation of e-Zero FIRs for cyber crime cases, specifically regarding registration, legal framework, statistics, effectiveness, and coordination. The Ministry of Home Affairs provided the official answer.

Who asked / answered

Dr. Raj Kumar Chabbewal (asked), Ministry of Home Affairs (answered)

What the government said

• Section 173(1) of BNSS, 2023 mandates registration of information on cognizable offences via electronic communication
• Central Government provided platform for States/UTs to register e-Zero FIRs in cyber financial fraud cases
• Complaints on NCRP or helpline 1930 trigger automatic e-Zero FIR registration at State/UT e-Crime Police Station
• Complainant must visit police station within 3 days to convert Zero FIR into regular FIR
• 18 States/UTs have implemented the system
• Delhi: 6,115 e-Zero FIRs since May 2025
• Chandigarh: 4,174 e-Zero FIRs since November 2025
• Other States/UTs have varying numbers from 1 to 552
• Police and Public Order are State subjects; State/UT agencies handle complaints and actions

Points worth noting

• The answer does not provide details on whether the system has resulted in faster freezing of fraudulent transactions or improved recovery of defrauded amounts as asked in (d)
• The answer states that 18 States/UTs have implemented the system, but the table shows only 18 entries with specific numbers
• The answer does not address inter-State coordination or protection against misuse as asked in (e)