₹5.13 crore in fines imposed on railway food vendors over three years
The question asked the Ministry of Railways to provide details on food quality complaints, inspections, and penalties for vendors since 2023. The government responded by laying a statement on the Table of the House summarizing these statistics and measures.
Asked by: Shri Saptagiri Sankar Ulaka and Shri Benny Behanan. Answered by: Ministry of Railways (Minister Shri Ashwini Vaishnaw).
- Indian Railways serves approximately 58 crore meals annually.
- Food quality complaints average 0.0008% of total meals.
- IRCTC imposed fines totaling ₹5.13 crore over the last three years.
- 54 show-cause notices were issued.
- 6 contracts were terminated and licensees debarred.
- Measures include CCTV installation in Base Kitchens, QR codes on meal packets for transparency, and mandatory FSSAI certification.
- Regular and surprise inspections are conducted by Railway/IRCTC officials and Food Safety Officers.
Written from the document by AI, and checked against it. The original below is authoritative.
The original document
Parliamentary Q&A
05.08.2026
Tap “Open the PDF” above to view this document.
Document details
| Official title | Complaints of Food Quality in Trains |
| Source body | Parliament of India — Questions & Answers (Lok Sabha, starred) |
| Reference number | LS Q256 (Session 8) |
| Status | closed (question) |
| Year | 05.0 |
| Closing date | — |
| Documents | 1 |