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Consumer Disputes Redressal Commissions

QA closed 22.0
Plain-language summary (AI-generated) — a quick read so you don't have to open the full PDF. May contain errors; the original document below is authoritative.

What was asked, and of whom?

The question asked about the staffing and functioning of Consumer Disputes Redressal Commissions in Bihar, specifically regarding vacancies and case disposal rates. The Ministry of Consumer Affairs, Food and Public Distribution provided the answer.

Who asked / answered

Shri Ajay Kumar Mandal (MP who asked), Ministry of Consumer Affairs, Food and Public Distribution (ministry that answered)

What the government said

  • 1 State Commission and 38 District Commissions in Bihar, all functional
  • 16 out of 34 sanctioned staff posts filled in State Commission
  • e-Jagriti portal launched on 1st Jan 2025 for grievance redressal
  • 3,281 cases filed and 3,295 cases disposed in Bihar in 2025 (100.43% disposal rate)
  • DCDRC Bhagalpur: 1 President filled, 2 Members vacant, 269 cases filed, 362 cases disposed (2023-2025)

Points worth noting

  • All District Commissions are functional through additional charge assignments
  • Bihar's State Government conducted an examination for appointments but results stayed by Supreme Court
  • Bihar's disposal rate increased from 95.97% in 2024 to 100.43% in 2025
Source bodyParliament of India — Questions & Answers (Lok Sabha, starred)
Reference numberLS Q48 (Session 8)
Statusclosed (section: question)
Year22.0
Closing date
Documents1

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Documents

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Question 22.07.2026 ls18s8-q48.pdf
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