Investigation of Complaints under JJM

What was asked, and of whom?

The question asked by Shri Vijay Kumar Hansdak sought information on the status of the Jal Jeevan Mission (JJM), including household tap connections, investigations into complaints, and actions taken against officials and contractors. The Ministry of Jal Shakti provided the official written answer.

Who asked / answered

Shri Vijay Kumar Hansdak (asked), Ministry of Jal Shakti (answered)

What the government said

• 12.66 crore additional rural households provided with tap water connections under JJM
• 15.89 crore (82.09%) households reported to have tap water supply as on 18.07.2026
• 18,790 complaints received by States/UTs regarding financial irregularities and poor quality of works
• 635 Departmental Officials, 1,020 contractors and 155 Third Party Inspection Agencies (TPIAs) taken action against
• Central assistance released on scheme-wise basis under JJM 2.0: Upfront Payment Mode and Reimbursement Mode

Points worth noting

• The answer states that complaints are handled at State/UT level, not by the Union Government
• The answer provides specific figures for complaints and actions taken
• The answer mentions that technical inconsistencies and deviations from CPHEEO norms were found in some schemes