e-Zero FIRs: no data on faster fraud freezing or recovery

The question asked the Ministry of Home Affairs whether the government has introduced e-Zero FIRs for cybercrime cases, and if so, for details on its features, registration numbers, impact on recovery, and implementation steps.

Asked by Dr. Raj Kumar Chabbewal; Answered by the Ministry of Home Affairs (Minister of State Shri Bandi Sanjay Kumar).

• Section 173(1) of the Bharatiya Nagarik Suraksha Sanhita (BNSS), 2023 mandates registration of information regarding cognizable offences via electronic communication.
• The Central Government provides a platform for States/UTs to register e-Zero FIRs specifically for cyber financial fraud cases.
• Complaints meeting financial loss thresholds decided by States/UTs on the National Cyber Crime Reporting Portal (NCRP) or helpline 1930 automatically result in an e-Zero FIR.
• The e-Zero FIR is registered at the State/UT e-Crime Police Station and transferred to the territorial cyber crime Police Station.
• Complainants must visit the police station within three days to convert the Zero FIR into a regular FIR.
• The system is implemented in 18 States/UTs, with Delhi having the highest number of registrations (6,115) since May 2025.
• Police and Public Order are State subjects under the Seventh Schedule to the Constitution, meaning State/UT Law Enforcement Agencies handle FIR conversion and subsequent action.

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